This paper discusses the legal and administrative mechanisms underpinning the offering of public services in electronic format. As technology accelerates its development, governments globally are embracing digital platforms for their ability to disseminate services efficiently and transparently. The research identifies the need for robust regulation that addresses the availability, security, and accountability of electronic public services. It also considers legislative and administrative contributions to digital inclusion and citizen engagement. Based on a review of many national and international experiences, the article intends to identify best practices and potential areas of reform in the administrative and legal regulation of electronic public services.

Public services, electronic services, administrative regulation

Bekkers, V. J., & Zouridis, S. (1999). Electronic service delivery in public administration: Some trends and issues. International review of administrative sciences, 65(2), 183-195.

Skyba, E., & Polishchuk, M. (2019). Legal Component of the Concept of Provision of public services. Baltic Journal of Economic Studies, 5(1), 194-200.

Gomboin, Z., Sultangazin, A., Burabaev, K., & Makhkamov, T. (2025). Digital Public Services for Small and Medium-Sized Enterprises in Kazakhstan, Kyrgyzstan and Uzbekistan.

Radanovych, N., Kaplenko, H., Burak, V., Hirnyk, O., & Havryliuk, Y. (2022). Normative Legal Aspects of Information Support for the Provision of Administrative Services in the Field of Public Administration. International Journal of Computer Science & Network Security, 22(9), 244-250.

Brown, D. (2005). Electronic government and public administration. International Review of Administrative Sciences, 71(2), 241-254.

Seilkhanovna, S. M. (2024). SOME ISSUES OF THE CONCEPT OF PUBLIC SERVICES IN UZBEKISTAN AND KAZAKHSTAN: COMPARATIVE LEGAL ANALYSIS. International Journal Of Law And Criminology, 4(11), 53-58.